Some iPhone X screens are temporarily unresponsive in the cold

Leigh Mccormick
November 12, 2017

"After several seconds the screen will become fully responsive again".

To fix the issue, you'll have to install the patch, known as iOS 11.1.1., by going to the software update section under the general tab in settings.

Some iPhone X owners are reporting an unusual issue in which the phone's display becomes unresponsive or laggy when the handset is exposed to a cold environment. "I try swiping on websites and it doesn't register my finger", wrote Reddit user Darus214, adding later that the outside temperature was 50 degrees Fahrenheit when his handset became unresponsive. Some also came up with a possible explanation saying that the effect that light had on infrared camera and light sensor for FaceID authentication on the front may be the reason behind it.

On Apple's support site, the firm recommends using iOS devices in environments where 'the ambient temperature is between 0º and 35º C (32º to 95º F)'.

Basically, you shouldn't be using your iPhone in either very cold or really hot conditions, and that's usually the case for most phones in 2017.

The company behind Pokémon Go are making a Harry Potter AR game
The game "will reveal that magic is all around us", reads the press release. Pokemon Go , which was released in the summer of 2016, was an instant hit.

Apple has acknowledged the issue and says it surfaces when the iPhone X faces a rapid change in temperature.

Another user from Minneapolis, where it was 7F (-14C), reported similar issues and confirmed that locking and unlocking the phone solved the issue.

This is a relatively small update, so it shouldn't take long for you to download it and rid yourself of these bugs.

After literally just fixing a very specific (and annoying) autocorrect bug by rolling out a small update for iOS 11.1, Apple seems to have already started work on a possible 11.1.2 platform revision taking care of another particularly irritating and unusual system malfunction.

Other reports by

Discuss This Article

FOLLOW OUR NEWSPAPER