Amazon customers in some Pa. cities can get deliveries inside their homes

Leigh Mccormick
October 26, 2017

Amazon Key works with the organization's new Cloud Cam surveillance camera, a smart entryway lock and the new Key application.

The proposal drew plenty of humorous reactions on social media, as well as concerns about safety or delivery employees being mistaken for intruders. Just say, "Alexa, show me the [camera name]" to easily see the feed from anywhere in the house. And with the option requiring a specific camera that it sells, the move helps Amazon tie customers even closer to its gadgets as well as the items it delivers. If you only pick up the camera without a monthly subscription, you'll be able to access video clips (which are recorded when human activity is detected) from a single camera, which are stored on Amazon's AWS servers.

Customers who want to use the service would need to be Amazon Prime members and would have to buy a camera and a Wi-Fi-connected lock from the Seattle-based company that starts at $250.

The courier then leaves the package in a pre-agreed location within your house. The delivery person receives a one-time-use passcode for entry, and can be given access to the refrigerator.

As a standalone product, Cloud Cam costs $120, and includes storage of the last 24 hours of clips. When a delivery driver arrives, they scan the package's bar code, which is transmitted to the cloud and in turn, starts the Cloud Cam and unlocks your door.

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Walmart is testing a similar program with groceries, though that is still a little ways off, Fortune is reporting.

The idea of letting delivery people place packages inside unattended homes may sound insane to some customers but Amazon is trying to let everyone know that it could be watched as it happens.

"People have a hard time letting cleaning people into their house if they haven't been properly vetted", said Ivan Hofmann, a former FedEx Corp. executive and transportation-industry consultant. You can also get notifications when your guests unlock your door.

The service, called Amazon Key, will be available in 37 USA cities beginning November 8 to customers of the Amazon Prime service.

The company assured the service is safe. "Now, Prime members can select in-home delivery and conveniently see their packages being delivered right from their mobile phones". You can give friends or family temporary, recurring, or permanent access to your home and also allow other service employees, such as dog walkers, cleaners, and others, into the home on certain dates and times.

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