Pixel 2 XL 'screen burn-in' problems mount, as Google investigates

Steve Phelps
October 24, 2017

CNET reported last week that its review units of the LG V30 smartphone, which seems to use the same screen as the Pixel 2 XL, did not have the muted-color problems some have associated with Google's new device.

The Pixel 2 and Pixel 2 XL may not sell well - the first generation Pixels, released in 2016, barely made a dent. However, for the fact that, the device still has a single camera incorporation and the removal of the 3.5 mm headphone jack has caused a lot of chaos in the fan base. No, this is not about the morbid and pale colours it shows, but potentially more worrisome, screen burn-in.

Google's outfitted the Pixel 2 XL with pressure-sensitive Active Edge sides, which let you squeeze the phone to bring up the Google Assistant... and that's it. However, when the similar Questions was forwarded to the Google spokesperson, here are the official statements from the same.

In a statement issued to the media, a Google spokesman said: 'The Pixel 2 XL screen has been designed with an advanced POLED technology, including QHD+ resolution, wide colour gamut, and high contrast ratio for natural and attractive colours and renderings.

AndroidCentral has the problem with their review unit and reached out to Google. If a static image is displayed over time in the same position, you can still see a faded version of the image permanently "burned" in to the screen.

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While the Google Pixel 2 XL makes use of an innovative type of OLED display, critics have said the "natural" colors displayed on the screen are not as vibrant as those on the Galaxy S8 or the iPhone 8. But there may be a worse problem: screen burn-in.

Viewing a grey imaage on the screen and you can notice exactly where the navigation bar has settled in on the display.

Case in point - the Clearly White Pixel 2.

Slated to launch on 27 October in India, Google is going to have a tough time on its hands getting the larger Pixel 2 XL into the hands of consumers.

Google said it was aware of the burn-in issue with its Pixel XL 2 Android smartphones. It's just too early to appear on a new unit.

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